Jobs · Customer Service · Florida

store manager - Bonita Springs/ North Naples, FL

Starbucks · Bonita Springs, FL · 2 days ago
Customer ServiceFull-time

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

  • Create meaningful moments through exceptional customer service and coffee preparation
  • Lead a dynamic team of baristas and support staff
  • Manage inventory, schedule shifts, and ensure smooth operations
  • Develop and maintain a positive, inclusive work culture
  • Collaborate with the team to innovate and improve the coffeehouse experience

Requirements

  • 3 years retail / customer service management experience or 4+ years of US Military service
  • Strong organizational, interpersonal and problem solving skills
  • Entrepreneurial mentality with experience in a sales focused environment
  • Strong leadership skills and the ability to coach and mentor team partners with professional maturity

Qualifications

  • Minimum High School or GED Requirements
  • Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
  • Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

  • Customer service skills
  • Leadership skills
  • Inventory management
  • Team collaboration

Benefits

  • Medical, dental, vision, basic and supplemental life insurance
  • Paid parental leave
  • Discounted company stock program (S.I.P.)
  • Financial well-being tools
  • Access to educational opportunities
  • Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • Access to backup care and DACA reimbursement

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

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