Store Manager Blufox Mobile- Weymouth
Blufox Mobile · Weymouth, MA · 4 mo ago
Business DevelopmentFull-time
About the role
Blufox Mobile, a preferred partner of Comcast Xfinity, is seeking a Retail Store Manager to lead our locations. This role offers unlimited growth potential in a fast-paced retail environment.
Key Responsibilities
- Retail Leadership & Team Management - Lead, coach, and develop a high-performing retail sales team; recruit, interview, onboard, and train new employees; foster a positive, customer-focused, and sales-driven culture; conduct performance reviews, coaching sessions, and development planning.
- Sales & Business Growth - Drive store revenue and exceed sales goals; monitor KPIs including sales performance, customer satisfaction, and productivity; identify opportunities to increase customer acquisition and retention; implement sales strategies that support company growth objectives.
- Customer Experience - Deliver exceptional customer service and create a best-in-class customer experience; resolve customer concerns quickly and professionally; build strong relationships with customers and the local community; ensure team members maintain expert knowledge of Comcast Xfinity products and services.
- Operations & Store Performance - Manage daily store operations, scheduling, and staffing; maintain inventory accuracy and merchandising standards; ensure compliance with company policies and operational procedures; analyze sales reports and business metrics to improve performance.
Requirements
- Fluent in both English and Spanish
- Previous experience as:
- Retail Store Manager
- Sales Manager
- Wireless Retail Manager
- Telecommunications Manager
- Customer Service Manager
- Strong leadership, coaching, and employee development skills
- Proven ability to drive sales growth and achieve performance goals
- Excellent communication and relationship-building abilities
- Strong analytical and problem-solving skills
- Ability to work flexible schedules, including evenings, weekends, and holidays
What We Offer
- Competitive base salary plus performance incentives
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Training and Ongoing Leadership Development
- Paid Vacation, Sick Time, and Personal Time Off
- Career Advancement and Internal Promotion Opportunities
- Modern, State-of-the-Art Retail Environment
- Employee Stock Ownership Program (ESOP) available at select locations
- Annual Blufox Winners Circle Trip to Mexico for top performers