Store Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Enables the store to effectively meet sales and profit goals, as well as changing customer demands.
• Promotes cross merchandising between departments and executes weekly and seasonal display changeovers while maintaining price accuracy.
• Communicates effectively with customers and store associates.
• Focuses on continuously improving programs and methods to enhance the customer experience.
• Motivate associates by improving morale, teamwork, and engagement.
• Empowers associates to resolve customer issues promptly and professionally.
• Counsels associates on performance issues.
• Conducts daily associate huddles and weekly management meetings to discuss information, priorities, goals, accomplishments, directives, and changes.
• Maintains all aspects of store conditions, presentation, and appearance.
• Ensures adequate product varieties and quantities to meet customer demand while ensuring freshness and minimizing shrink.
• Controls and organizes backroom inventory to allow for maximum efficiency and productivity.
• Promotes diversity and equal opportunity employment in a respectful workplace environment.
• Leads by example to ensure that associates favorably represent Weis Markets.
• Sets standards to provide a positive, safe and engaging work environment.
• Enhances community relations by involving the store in local events and organizations.
• Complies with federal, state and local laws governing store operation as well as company policies and procedures.
• Ensures safety, sanitation, proper use, and maintenance of facilities and equipment.
• Ensures food safety, freshness and quality.
• Communicates expectations, investigates complaints, and performs physical inspections to ensure compliance with government regulations and company standards.
• Maintains established security procedures to protect associates, customers, and company assets.
• Manages controllable expenses including payroll within budgeted expectations.
• Performs daily store walks of the entire store and exterior property to identify successes and opportunities, provide direction and feedback, and be visible and accessible to associates and customers.
• Cooperates with internal and external stakeholders on business events and activities.
• Informs upper-level management of competitor information.
• Supervises and manages all departments, associates, and customers in the store(s).

Qualification Requirements

• Minimum requirement of a high school education or general education degree (GED) and four (4) years of retail store experience.
• Bachelor's degree in business or related field desirable.