Store Manager

About Us

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

• Benefits: Training, Employee Discount, Paid Time Off, Tuition Reimbursement, Employee Assistance Program (EAP)

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, participation in a 401k program that includes company match, and many other additional voluntary benefits including Pet Insurance. This position may be eligible to participate in a company incentive program.

Your Role At TUMI

• Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
• Leadership And Initiative: Lead by example and have an ability to influence team members to complete job duties effectively. Delegate tasks clearly and effectively. Develop both short term and long-term strategies. Display a strong sense of initiative as well as time management and calendar planning skills.
• People Development/Human Resources: Training and Developing, Coaching and Feedback, Networking and Recruiting.
• Communication And Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization’s goals and adapt flexibly to change.
• Analysis And Decision Making, Problem Solving And Compliance: Operations and Compliance, Analysis, Decision Making and Problem Solving.

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• Have strong sales and client experience, preferably in the luxury market.
• Demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Have strong time management skills.