Store Manager
A Bit About Us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
About the role
As Store Manager, a lot of responsibility will rest on your shoulders. You’ll lead the charge in every aspect of your store’s day-to-day operations and plans for future success, and you’ll be the one person ultimately accountable for setting the standard for best in the world customer experiences, top-notch employee performance, and budget-beating sales.
Responsibilities
Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople.
Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.
Lead training across all key areas and validate through observation, role-play, and tools like Trek U.
Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
Maintain an organized, shopper-friendly store with strong merchandising and displays.
Oversee store operations including inventory management, supply management, and QuickBooks exports.
Manage hiring, onboarding, scheduling, and team development.
Support all HR processes including discipline and team engagement.
Requirements
This is a job for someone who loves people, cares about making the world a better place, and knows how to run a show. It requires strong leadership skills and the ability to build up the people around you.
Qualifications
Retail Know-How: You’ve got a solid handle on retail fundamentals—think KPIs, profit & loss statements, budgets—the numbers that keep a store thriving.
Leadership Experience: You’ve led a team for at least a year and know how to coach, inspire, and bring out the best in people.
Retail Roots: You’ve spent at least 2 years in the retail world.
Operational Chops: From inventory and merchandising to payroll, scheduling, and customer service—you’ve done it all and can juggle these pieces like a pro.
Love for Bikes: You believe bikes make the world better! Whether you’re a daily commuter, weekend warrior, or just love helping others discover cycling, you bring the fuel.
Problem-Solving Skills: You’re quick on your feet and great at figuring things out—even when the path isn’t totally clear.
Communication Game: You know how to keep it clear, real, and respectful—whether it’s over email, in a team huddle, or helping a customer find their perfect ride.
Comfort with Change: Retail moves fast, and you’re cool with that. You’re flexible, resourceful, and ready to roll with whatever comes your way.
Skills
Strong leadership skills
Ability to motivate and inspire others
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite
Knowledge of QuickBooks and other retail software
Benefits
Flexible and fun company culture
Competitive health care PPO & HDHP medical plan options, Dental insurance, Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Paid company holidays
Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts
Pay
Compensation is commensurate with experience.
Schedule
The schedule is flexible to accommodate the needs of the position and the individual.