Jobs · Customer Service · Indiana

Store Manager

Torrid · Edinburgh, IN · 1 wk ago
Customer ServiceFull-time

About the role

Torrid is dedicated to creating a welcoming, inclusive, and diverse workplace. As a Store Manager, you'll lead a team to achieve store objectives, including sales and profit goals, recruitment, performance management, training, and development.

Responsibilities

  • Ensure store objectives and KPIs are met
  • Operate a sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Recruit, develop, and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
  • Implement merchandise strategies and maintain a clean, consistent, and inviting store environment that inspires customers to shop
  • Maintain effective and open communication with District Manager and HQ partners

Requirements

  • At least 1 - 2 years of specialty/apparel retail management experience with proven leadership skills
  • High School diploma, GED, or equivalent experience. College degree is a plus
  • Able to multitask in a fast-paced environment and create an amazing customer experience
  • Flexible and adaptable to changing retail and fashion trends

Physical Requirements

  • Able to stand and walk around during scheduled shifts
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles

What You’ll Get

  • A competitive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty
  • Additional perks such as monthly bonuses, associate discount 50%, tuition reimbursement, and childcare discount program

Benefits

We offer a comprehensive benefits package to employees, which may include:

  • Medical, dental, and vision insurance
  • Mental health resources
  • 401(k) with company match
  • Life insurance
  • Short-term disability
  • Vacation and sick time
  • Paid company holidays
  • Employee Stock Purchase Program (ESPP)
  • Jury duty

Schedule

The schedule for this position is typically full-time, with some flexibility.

Pay

The pay for this position is competitive and varies based on experience and qualifications.

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