Store Manager

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruitment, training & development, and retention. We believe that diversity of backgrounds and perspectives is fundamental to our success.

Responsibilities

• Create a team environment that fosters inclusivity and positive connections.
• Direct and lead the team to achieve store objectives, including sales and profit goals, recruiting, performance management, training, and development.
• Ensure the store achieves company objectives and Key Performance Indicators (KPIs).
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, develop, and train top talent who are sales, customer, and fashion-focused.
• Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Maintain an effective and open line of communication with the District Manager and HQ partners.

Requirements

• At least 1 - 2 years of specialty/apparel retail management experience with proven ability to lead teams to success.
• A High School diploma, GED, or equivalent experience. A college degree is a plus.
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience.
• Fashion and retail are always evolving, so flexibility and adaptability to any situation, environment, challenges, job duties, and work schedules are key to your success.
• Able to stand and walk around during scheduled shifts, pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.

Physical Requirements

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Pay

The pay range for this position is $21.55 - $26.94 per hour.