Store Manager

About the role

Torrid is committed to a culture of inclusivity and diversity. As a Store Manager, you'll lead a team to achieve store objectives including sales and profit goals, recruitment, performance management, training, and development.

Responsibilities

• Ensure store achieves company objectives and Key Performance Indicators (KPIs)
• Operate a sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, develop, and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
• Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with District Manager and HQ partners

Requirements

• At least 1 - 2 years of specialty/apparel retail management experience with proven leadership abilities
• High School diploma, GED, or equivalent experience. A college degree is preferred
• Ability to multitask in a fast-paced environment and provide an exceptional customer experience
• Fashion-savvy and knowledgeable about current trends
• Able to stand, walk, lift up to 50 pounds, and perform tasks requiring reaching and climbing

Qualifications

Physical requirements (with or without reasonable accommodation): able to stand and walk during scheduled hours, pack/unpack shipments, arrange/store store fixtures, and move packages weighing up to 50 pounds.

Skills

• Leadership and team management skills
• Customer service and interpersonal skills
• Merchandising and inventory management knowledge
• Ability to multitask and prioritize tasks effectively

Benefits

We offer a comprehensive benefits package including:

• Medical, dental, vision, and mental health resources
• 401(k) with company match
• Life insurance
• Short-term disability
• Vacation and sick time
• Paid company holidays
• Employee Stock Purchase Program (ESPP)
• Jury duty pay

Pay

Competitive compensation based on experience and qualifications.

Schedule

Flexible schedule to accommodate store operations and customer needs.