Jobs · Customer Service · Washington

Store Manager

Torrid · Bellingham, WA · 2 wk ago
Customer Service$24.05–$33.07/hrFull-time

About the role

Torrid is committed to celebrating diversity and inclusivity. As a Store Manager, you'll lead a team to achieve store objectives focusing on sales, profit, recruitment, training, and development.

Responsibilities

  • Ensure store objectives and KPIs are met
  • Operate a sound business by balancing policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Recruit, develop, and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure a positive shopping experience
  • Implement merchandise strategies and maintain a clean, inviting store environment
  • Maintain open communication with District Manager and HQ partners

Requirements

  • At least 1-2 years of specialty/apparel retail management experience
  • High School diploma, GED, or equivalent experience; college degree preferred
  • Ability to multitask in a fast-paced environment and provide excellent customer service
  • Fashion-savvy and adaptable to changes in retail and fashion trends
  • Physical requirements: able to stand, walk, lift up to 50 lbs, and perform tasks requiring reaching and climbing

Qualifications

  • Proven leadership skills and ability to lead teams to success
  • Experience with store operations, including inventory management, customer service, and merchandising
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

Skills

  • Leadership and management skills
  • Customer service and sales experience
  • Merchandise strategy implementation
  • Team building and development
  • Effective communication and problem-solving skills

Benefits

We offer a comprehensive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty. Additional perks include monthly bonuses, associate discounts, tuition reimbursement, and childcare discounts.

Pay

$24.05 - $33.07 per hour

Schedule

Details on schedule will be provided upon hire.

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