Store Manager
Torrid · Bellingham, WA · 2 wk ago
Customer Service$24.05–$33.07/hrFull-time
About the role
Torrid is committed to celebrating diversity and inclusivity. As a Store Manager, you'll lead a team to achieve store objectives focusing on sales, profit, recruitment, training, and development.
Responsibilities
- Ensure store objectives and KPIs are met
- Operate a sound business by balancing policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
- Recruit, develop, and train top talent who are sales, customer, and fashion-focused
- Set the example for The Torrid Connection and ensure a positive shopping experience
- Implement merchandise strategies and maintain a clean, inviting store environment
- Maintain open communication with District Manager and HQ partners
Requirements
- At least 1-2 years of specialty/apparel retail management experience
- High School diploma, GED, or equivalent experience; college degree preferred
- Ability to multitask in a fast-paced environment and provide excellent customer service
- Fashion-savvy and adaptable to changes in retail and fashion trends
- Physical requirements: able to stand, walk, lift up to 50 lbs, and perform tasks requiring reaching and climbing
Qualifications
- Proven leadership skills and ability to lead teams to success
- Experience with store operations, including inventory management, customer service, and merchandising
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
Skills
- Leadership and management skills
- Customer service and sales experience
- Merchandise strategy implementation
- Team building and development
- Effective communication and problem-solving skills
Benefits
We offer a comprehensive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty. Additional perks include monthly bonuses, associate discounts, tuition reimbursement, and childcare discounts.
Pay
$24.05 - $33.07 per hour
Schedule
Details on schedule will be provided upon hire.