Store Manager

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe that diversity of backgrounds and perspectives is fundamental to our success.

Responsibilities

• Create a team environment that fosters inclusivity and positive connections
• Direct and lead the team to achieve store objectives including sales and profit goals, recruiting, performance management, training, and development
• Ensure the store achieves company objectives and Key Performance Indicators (KPIs)
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, develop, and train top talent who are sales, customer, and fashion-focused
• Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with District Manager and HQ partners

Requirements

• At least 1 - 2 years of specialty/apparel retail management experience with proven ability to lead teams to success
• A High School diploma, GED, or equivalent experience. A college degree is a plus
• Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
• Fashioned-focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

We offer a comprehensive package of benefits to employees, which may include:

• A competitive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty
• Additional perks such as monthly bonus potential, associate discount 50%, tuition reimbursement, and childcare discount program

Pay

The pay range for this position is $25.49 - $35.05 per hour.