Store Manager

About the role

Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Store Manager who can deliver a top-notch customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while promoting and upholding the standards of our iconic brand, all under the guidance of our amazing Leadership team.

Responsibilities

• Conduct strategic business analysis
• Lead store operational functions, including opening and closing
• Drive sales results
• Coach in-the-moment
• Implement and support long-term initiatives to improve team development and store performance
• Own the recruitment, talent development, and performance management of your store team in partnership with the Assistant/Associate Managers

Requirements

• Customer Experience Expert: Energize every customer interaction with a warm and helpful vibe, sparking conversation that inspires sales and builds brand love.
• Leader on Duty: As a Store Manager, you will lead store operational functions, including opening and closing, driving sales results, coaching in-the-moment. You will also implement and support long-term initiatives to improve team development and store performance.
• Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life.
• Visual Expert: Work the sales floor by processing, restocking, remerchandising and more in alignment to our brand’s vision.
• Social Influencer: Radiate pride, commitment and passion for our brand and customers. Embrace uniqueness, inclusion and teamwork.
• Achieve Operational Excellence: enforce all company policies and procedures, and act as a coach and point of reference for Loss Prevention trainings and techniques. Leads inventory control and RFID when applicable. You will direct payroll & scheduling strategies in alignment with company policy and budgets. You will conduct strategic business analyses and planning and communicate opportunities with senior leadership.

Qualifications

• Friendliness, organization and excellent time-management skills
• Proven ability to lead by example, think strategically, resolve complex issues in real-time, and manage daily operations while supporting broader store goals
• Energy and excitement around our brand goals and values
• Prior experience in a Store Manager or senior leadership role with demonstrated key holder responsibilities and team development skills
• Bachelor’s or Associate degree preferred; high school diploma/ equivalent required.
• Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds