Store Manager

The Salvation Army, an evangelical part of the universal Christian Church, operates under the mission of preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination.

Qualifications

• Minimum of two years supervisory experience
• Minimum of three months as a manager trainee or similar experience
• Experience scheduling staff
• Demonstrated ability to merchandise product and produce effective sales
• Ability to work with the public in a professional manner
• Ability to mentor and train beneficiaries
• Customer service mindset
• Team player with a spirit of cooperation
• Valid in-state driver’s license, with a clean MVR

Responsibilities

• Supervise staff with respect to performance of duties to ensure compliance with directives and guidelines
• Evaluate employee’s performance at the appropriate time – after 90 days, then at each anniversary
• Ensure smooth running of all store operations – from customer relations to stocking of new product
• Ensure store always looks neat and clean, free of debris and very presentable
• Follow all daily income handling procedures, including POS procedures, policies for counting and banking income
• Ensure current work schedules are posted at the store and sent to administrative office
• Ensure timecards are accurate, signed, and submitted in a timely manner
• Work with staff to ensure all sales associate responsibilities are accomplished, engaging in that process also
• Be creative in setting up promotional and sales displays
• Continue to learn from other companies better and/or best way of marketing and making more sales
• Answer customer questions or concerns with courtesy
• Ensure all mark-down and rag-out policies are adhered to
• Ensure OSHA guidelines are followed
• Responsible for promptly reporting to immediate supervisor all accidents, personal injury, or property damage
• Act as personal representative of The Salvation Army, supporting its mission, treat all customers and/or donors courteously
• Absorb other duties as may be deemed necessary and assigned by your supervisor for the efficient operation of the Thrift Store

Physical Requirements

• Regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis
• Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally help to lift and/or move up to 75
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus
• Must have the ability to operate telephone, a desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information