Store Manager

Broad Ripple Location

1021 Broad Ripple Ave.
Indianapolis, IN 46220

Status

Full Time, 40 Hours per week, including evenings, weekends, and holidays as scheduled

Pay Range

$20.00-$24.00 per hour

Benefits

• Medical, prescription drug, dental, vision, and hearing coverage
• Employer-paid basic life and AD&D insurance
• Employer-paid basic long-term disability coverage
• Optional voluntary life, short-term disability, and enhanced long-term disability coverage
• Paid vacation, sick time, and holidays
• Flexible spending accounts
• 403(b) retirement savings plan
• Employer-funded pension plan for eligible employees
• Employee Discount

Key Responsibilities

• Leadership & Staff Management:
• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations
• Store Operations:
• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies
• Customer Experience:
• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions
• Financial Management:
• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines
• Communication & Reporting:
• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program
• Supervisory Responsibility:
• In conjunction with the Regional Manager, recruit, interview, and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings