Store Manager

Key Responsibilities

• Recruit, train, and supervise store staff
• Manage scheduling and payroll processing
• Implement company policies and practices in employee relations
• Develop and implement strategies to meet production and sales goals
• Oversee donation processes, product sorting, pricing, and presentation
• Manage store maintenance, safety, and appearance
• Ensure compliance with OSHA and Salvation Army safety policies
• Create an enjoyable shopping environment
• Develop customer retention plans
• Set an example for positive customer interactions
• Oversee cash handling procedures and daily deposits
• Work within budget parameters
• Manage inventory tracking for designated product lines
• Maintain open communication with Regional Manager and Department Heads
• Provide daily reports on store production and sales
• Address customer complaints and provide education about the program
• In conjunction with the Regional Manager, recruit, interview and recommend for hire Store staff
• Train and supervise the store staff
• In collaboration with the Regional Manager, provide direct reports with a personnel review
• Review and approve time and attendance for store personnel using the current payroll system
• Check time logs regularly, following all current regulations and trainings

Qualifications

• 2 years' experience in staff management and development or combination of education and experience
• Proven retail management experience

Skills & Abilities

• Strong leadership and team-building skills
• Excellent customer service orientation
• Proficiency in cash handling and basic financial management
• Ability to work a flexible schedule, including early/late shifts, weekends, and holidays
• Ability to speak, write and understand English in a manner sufficient for effective communication with customers, management and coworkers
• Basic computer skills including but not limited to the use of the Point of Sales System; the payroll program, Microsoft Office Suite and all other programs or systems that are adopted by the Good speaking, hearing and vision ability, and excellent manual dexterity

Physical Requirements

• Regularly required to stand, use hands, handle, feel, hear, and talk
• Frequently required to walk and reach with hands and arms
• Occasionally required to climb, balance, stoop, kneel, or crouch
• Must regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds
• Specific vision abilities required: close vision, distance vision, and ability to adjust focus

Work Environment

• Store environment with quiet to moderate noise level
• May be dusty and experience temperature fluctuations based on weather
• May stand for extended periods
• Work is performed in a typical retail store/warehouse environment

What We Offer

• Opportunity to make a positive impact in your community
• Professional development and growth opportunities
• Supportive and mission-driven work environment
• Comprehensive benefits package