Store Manager

General Function

The Multi Store Manager drives results and oversees the operations of multiple Sunglass Hut stores within the same mall. The Multi Store Manager will be an 'on the floor' leader driving success in a multi-unit environment managing multiple stores.

Major Duties And Responsibilities

• Accountable for delivering both stores and personal sales goal and all KPI's
• Drive sales by consistently identifying opportunities and gaps to achieve individual, store, and mall goals
• Inspire team through associate growth plans, PIP’s with documentation and consistent follow up to promote an environment of accountability
• Create an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance mall performance
• Network, recruit, and hire to staffing needs filling open positions in a timely manner utilizing appropriate company tools
• Create a fun, inspiring, and inclusive work environment that reflects the culture of the brand KCI’s
• Majority of time is spent on the sales floor engaged with customers and coaching our associates
• Continually coach and development the team to ensure consistent and flawless execution of The Sunglass Hut Experience
• Build and protect the integrity and essence of the Sunglass Hut Brand and the brands that we represent including building relationships with our host environments
• Ensure execution and adherence to Brand standards and tools, operations policies and procedures, visual standards, inventory control, associate training and continued development
• Be responsible for all aspects of Associate scheduling pertaining to business needs

Basic Qualifications

• A high school diploma and 2+ years of previous leadership experience
• Time management
• Problem solving skills

Preferred Qualifications

• A bachelor’s degree, or equivalent experience
• Previous leadership in retail or customer service experience preferred
• The Multi Store Manager is expected to work on the highest traffic driving days to ensure delivery of The Sunglass Hut Experience and meet sales goals