Store Manager

About the role

Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity. We're looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations.

Responsibilities

• Own store performance, exceeding sales goals and KPIs

• Leverage sales analytics to drive strategy and opportunity

• Lead by example as a selling manager and brand ambassador

• Oversee visual presentation, product mix, and promotional execution

• Deliver a seamless, personalized luxury experience to every customer

• Drive special events and creative engagement with clients

• Lead from the floor during peak moments and events

• Actively seek and respond to client feedback

• Recruit, train, and retain top-tier talent

• Cook with consistency and clarity to support team growth and development

• Create a culture of accountability, performance, and celebration

• Facilitate continuous learning and ensure completion of training programs

• Ensure flawless execution of daily operations

• Monitor inventory, security, and loss prevention

• Oversee compliance, safety, and store policy adherence

• Maintain back-of-house organization and optimize operational efficiency

Requirements

• 3+ years of leadership experience in luxury, specialty, or jewelry retail

• Proven track record of meeting/exceeding sales goals

• Strong leadership presence and talent development capabilities

• Proficient in POS systems, Microsoft Office, and digital commerce tools

• Availability to work a flexible schedule, including nights, weekends, and holidays

• High School Diploma or Equivalent

• Ability to stand for long periods of time and carry up to 30 lbs.

• Legal authorization to work in the U.S.

Qualifications

• Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience

Skills

• Leadership

• Sales

• Customer Service

• Team Management

• Inventory Management

• Event Planning

• Training and Development

Benefits

REEDS Jewelers offers a comprehensive benefits package that includes health insurance, retirement plans, paid time off, and more. As a valued member of our team, you'll be part of a company that prioritizes employee well-being and growth.

Pay

Competitive salary based on experience and qualifications.

Schedule

Nights, weekends, and holidays may be required.