Store Manager

Job Summary

Are you a dynamic leader with a passion for customer service and a knack for driving sales? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities? If so, we have the perfect opportunity for you!

Key Responsibilities

• Managing employees and adhering to company policies and procedures.
• Ensuring all hours of operation are covered and supported. This includes recruiting to hire and retain employees.
• Monitoring and managing inventory levels to prevent shortages or overstock situations. Conduct regular stock checks and work with suppliers to ensure timely delivery of products.
• Maintaining the cleanliness of the store.
• Providing excellent customer service, setting the tone for a friendly environment.
• In charge of store financials.
• Collaborating and engaging with the District Manager and other Retail Store Managers to share the best practices.
• Recruiting, training, and mentoring store employees, fostering a positive and inclusive work environment.
• Providing ongoing training development for opportunities to enhance team performance and career growth.

Education And Experience

• Two (2) or more years’ Experience working in a retail environment (Required)
• Valid Driver’s License and transportation to/from bank and corporate meeting & valid vehicle insurance (Required)
• Previous leadership experience.

Job Requirements

• Responsible for maximizing store merchandise and fuel sales in store location and for achieving budgeted store expectations.
• Schedule flexibility is essential; managers are expected to work peak business hours, which may include nights, weekends, and holidays.
• Communicating sales and profitability goals to store associates and providing feedback.
• Must have a form of communication to be reached.
• Assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
• Is responsible for continued training, education, and development of all employees in the assigned store.
• Will help and aid in the recruitment of potential candidates.
• Manage and resolve customer issues and conflicts in a professional manner.
• Teach and role model customer service and suggestive selling techniques.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Manage and unload deliveries, organize merchandise and keep shelves stocked.