Jobs · Sales · Michigan

Store Manager

O'Reilly Auto Parts · Livonia, MI · 1 wk ago
SalesFull-time

Essential Job Functions

  • Maximize sales by directing team members in providing prompt, courteous, and professional service.
  • Solicit orders, sell company products, and represent the company in accordance with company policies.
  • Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, solicit stocking-type business as well as daily needs and equipment sales.
  • Communicate with and coordinate sales call efforts with the Territory Sales Manager.
  • Supervise work performed by all store team members and work jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.
  • Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
  • Review team member timecards for clocking accuracy and correct all missed punches daily.
  • Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety.
  • Work with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers.
  • Maximize gross profit on outside purchases.
  • Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse.
  • Ensure the store is organized and operating according to all company policies and procedures.
  • Ensure any new information received from the company is communicated to all team members as necessary.
  • Implement all planogram changes and merchandising plans as outlined.
  • Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
  • Accurately handle all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency.
  • This includes sales reports, bank deposits, cash drawers, processing checks, etc.
  • Monitor all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts.
  • Monitor all susceptible areas and implement loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention.
  • Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly.
  • Report property/building needs using the Maintenance and Repair System (MARS) or to District Manager.
  • Attend the Annual Managers' Conference.

Skills/Education/Knowledge/Experience/Abilities Required

  • Sales Specialist Training
  • Assistant Manager Certification
  • Manager Development Program module
  • Strong verbal and written communication skills
  • Well organized with the ability to prioritize effectively and manage time efficiently
  • Knowledge of automotive parts, equipment, and systems
  • Certified Parts Professional Certification
  • ASE certification
  • Fluency in multiple languages (Spanish is highly desired)

Desired

  • Fluency in multiple languages (Spanish is highly desired)

Total Compensation Package

  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions
  • Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O’Reilly Auto Parts

  • Equal Opportunity Employer

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