Store Manager
O'Reilly Auto Parts · Livonia, MI · 1 wk ago
SalesFull-time
Essential Job Functions
- Maximize sales by directing team members in providing prompt, courteous, and professional service.
- Solicit orders, sell company products, and represent the company in accordance with company policies.
- Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain market share, solicit stocking-type business as well as daily needs and equipment sales.
- Communicate with and coordinate sales call efforts with the Territory Sales Manager.
- Supervise work performed by all store team members and work jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision.
- Utilize Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
- Review team member timecards for clocking accuracy and correct all missed punches daily.
- Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales and safety.
- Work with the Sales and Pricing Departments (with assistance of district manager) in establishing pricing levels for professional customers.
- Maximize gross profit on outside purchases.
- Monitor non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse.
- Ensure the store is organized and operating according to all company policies and procedures.
- Ensure any new information received from the company is communicated to all team members as necessary.
- Implement all planogram changes and merchandising plans as outlined.
- Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
- Accurately handle all daily store accounting functions to ensure maximum store, corporate and distribution center efficiency.
- This includes sales reports, bank deposits, cash drawers, processing checks, etc.
- Monitor all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts.
- Monitor all susceptible areas and implement loss prevention procedures accordingly. Areas may include billing, cash refund, credit and stock transfer procedures, core and warranty procedures, key control/safe combination/alarm codes, and shoplifting prevention.
- Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly.
- Report property/building needs using the Maintenance and Repair System (MARS) or to District Manager.
- Attend the Annual Managers' Conference.
Skills/Education/Knowledge/Experience/Abilities Required
- Sales Specialist Training
- Assistant Manager Certification
- Manager Development Program module
- Strong verbal and written communication skills
- Well organized with the ability to prioritize effectively and manage time efficiently
- Knowledge of automotive parts, equipment, and systems
- Certified Parts Professional Certification
- ASE certification
- Fluency in multiple languages (Spanish is highly desired)
Desired
- Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions
- Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth
O’Reilly Auto Parts
- Equal Opportunity Employer