Store Manager

Responsibilities

• Identify new customers and revenue opportunities for the store
• Shift into high gear in a fast-paced retail store environment
• Help outside sales in identifying, developing and maintaining wholesale accounts
• Build, guide and develop an engaged crew team to deliver checkered flag levels of customer care and business results
• Steer towards continuous improvement in processes and procedures
• Protect and maintain the security of store assets
• Display pride in navigating a store recognized for safety and appearance

Qualifications

• Love Retail
• Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store
• Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues
• High School Diploma or equivalent
• Passion for delivering customer care and building long term relationships
• Knowledge of inventory controls, stocking levels and seasonal shifts is a plus
• Personal drive, self-motivation and initiative to accomplish business goals
• Customer focus and high energy in our fast-paced stores
• Able to operate a cash register and navigate computer and paper catalog systems
• Passion for delivering customer care in a strong team environment
• Technical or Trade school courses or degree
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
• Entirely customer-centric (external/internal)
• ASE Certifications