Store Manager

About the role

As a Store Manager at Lacoste, you will be the driving force behind our store’s operations, sales, and team management. You will play a crucial role in managing day-to-day operations ensuring the store meets or exceeds sales goals, maintaining excellent customer service standards, managing inventory, and leading a team of motivated and customer-focused associates.

Essential Job Responsibilities

• Oversee day-to-day store operations, ensuring smooth, efficient, and effective processes.
• Develop and implement strategies to meet or exceed sales targets.
• Analyze sales data to identify trends and opportunities for growth.
• Lead, coach, and mentor a team of associates to enhance performance.
• Conduct regular performance evaluations and provide constructive feedback.
• Hold yourself and your team accountable for meeting sales and operational goals.
• Uphold outstanding customer service standards. Address customer queries and complaints with professionalism and tact.
• Manage store inventory effectively, including receiving, and organizing stock. Ensure inventory accuracy and minimize losses.
• Collaborate with the merchandising team to ensure the store is visually appealing and aligns with brand standards.
• Oversee the store budget, including labor costs, supplies, and other expenses.
• Maintain a safe and secure environment for customers and staff.

Requirements/Qualifications

• 3-5 years of experience in retail management, preferably in a similar role.
• Proven track record of sales achievement and managing a successful team.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Ability to analyze sales data and market trends.
• Proficient in retail management software and MS Office.
• Flexibility to work in a fast-paced and dynamic environment.
• Bachelor’s degree in Business Administration, Retail Management, or related field experience preferred.

Equal Opportunity Employer

Lacoste is an Equal Opportunity Employer committed to providing equal opportunities (EEO) to all employees and applicants for employment regardless of their race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression, national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, and/or any other characteristic protected by applicable federal, state, and local laws.