Store Manager

Position Purpose

Drives business results, develops talent and ensures delivery of the legendary L.L.Bean customer experience for assigned outdoor lifestyle concept retail store. Communicates and drives Retail strategic initiatives. Accountable for P & L performance for assigned store. Promotes the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

Responsibilities

• Drives business results in assigned store
• Sets clear direction and communicates consistent priorities
• Inspires and guides team(s) to reach goals and achieve objectives
• Leverages and assigns resources (payroll, expenses, people) to meet goals
• Creates a disciplined culture focused on excellence in execution
• Ensures adherence to all standard operating procedures, including Human Resource Management, Loss Prevention, and Safety
• Ensures asset protection and supply control contributing to profit and loss management
• Takes personal accountability for individual results and team decisions
• Develops talent in assigned store
• Sets high standards and clear accountability
• Develops team to deliver legendary customer service in support of L.L. Bean's Golden Rule and Guarantee
• Fosters a deep connection between the team and the brand
• Objectively and accurately assess talent
• Provides frequent and comprehensive performance feedback (written and verbal)
• Seizes the opportunity to highlight the achievement of others
• Identifies high-potential employees and offers challenging assignments as part of their succession planning and development
• Fosters an inclusive work environment by seeking team members’ perspectives, actively listening to others' opinions and experiences, and modeling and encouraging respectful communication among the team
• Models L.L.Bean’s inclusive and fair hiring practices
• Values and works collaboratively and respectfully across a variety of differences among team members and customers
• Delivers the L.L. Bean customer experience in assigned store
• Drives the elevation of GUIDE / Manager On Duty behaviors
• Holds self and others accountable to L.L. Bean's Golden Rule and Guarantee
• Ensures store actively promotes Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics and demonstrations
• Uses customer feedback to influence changes that enhance the customer experience
• Identifies and influences improvements in visual presentation to maximize profitability and results
• Holds self and others accountable for visual presentation standards

Health and Safety Requirement

Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Pay

The anticipated base pay range for this Colorado Springs CO Store Manager position is between $67,100 - $85,000 annually. The actual salary will be based on various factors such as a candidate’s experience, qualifications, skills and competencies, proficiency for the role.

Qualifications

• Minimum 5+ years experience as a Store Manager in relevant traffic, volume and unit intensity location
• Demonstrated critical leadership behaviors of being strategic and innovative
• Leadership experience with an apparel retailer is a must
• Strong business acumen with the ability to achieve sales and service goals
• Proven leadership skills with the ability to develop and motivate employees
• Established time management and organizational skills
• Established interpersonal, written and verbal communication skills
• Ability to build strong partnerships and work collaboratively to achieve goals
• Ability to balance growth and tradition
• Ability to travel occasionally between stores and outside of state if necessary
• Demonstrated ability to foster an inclusive work environment and customer experience
• Ability to work a retail schedule including nights, weekends, and holidays i.e. per needs of the business