Store Manager

About the role

To recruit, hire, train, and manage store personnel to achieve store and personal sales goals, control expenses, and to protect company assets while pursuing growth opportunities.

Responsibilities

• Meet and exceed store and personal sales goals and standards of performance
• Recruit, interview, and hire high-caliber employees with in-store needs
• Train and develop a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Conduct monthly performance reviews
• Navigate and recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations
• Supervise and manage all aspects of Loss Prevention practices
• Plan weekly staffing schedules in compliance with schedules policy
• Provide a fun, full service experience to all customers
• Resolve customer issues effectively
• Complete bank deposits
• Understand the Journeys culture and demonstrate it to the team

Requirements

• Prior retail management experience preferred
• 1–2 years retail sales experience
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Manager in Training position or equivalent training
• Able to work 45 hours per week
• Able to work night and weekend shifts
• Able to climb, reach, bend, and lift up to 50 pounds
• Able to stand for long periods of time
• Must be at least 18 years of age

Qualifications

• Completion of all training programs leading up to Manager in Training position or equivalent training

Skills

• Strong leadership and management skills
• Effective communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Knowledge of retail operations and loss prevention

Benefits

Check out the following website for more information on all our awesome benefits: www.journeys.com/careers

Pay

The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to www.benefitsatgenesco.com.

Schedule

Pay and benefits details are available on the company's careers website: www.journeys.com/careers.