Store Manager
Hot Topic · Chattanooga, TN · 29 mo ago
Business DevelopmentFull-time
About the role
We’re looking for a Store Manager who can lead our team in achieving sales targets, recruiting, developing, and retaining a passionate and collaborative team. You’ll also be responsible for leading the store’s operations, communicating with leadership, running sales reports, and ensuring the store is merchandised effectively.
Responsibilities
- Ensure store achieves sales plan and/or comp sales goals
- Recruit, develop, and retain a super collaborative and passionate team
- Create buzz and customer engagement through social media, store web applications, and clienteling
- Lead an operationally sound business; balance organizational structure, delegation, and customer-first selling practices
- Watch over shrink/loss prevention, payroll hours, schedules, and external factors affecting business
- Communicate trends and customer feedback with retail leadership and HQ partners
- Run sales reports and use data to guide strategy towards hitting sales targets
- Adapt to new technologies, communicate company policies & procedures, and control supply ownership
- Merchandise the store compellingly using planograms and launch promotions on time
- Build a bench of equally talented, passionate staff through mentorship, recognition, and feedback
Requirements
- At least 1-2 years of retail store management experience
- A high school diploma or GED equivalent
- Ability to navigate the store, merchandise product, and pack/unpack boxes weighing up to 50 pounds
Qualifications
- Open-minded and inquisitive regarding pop culture fandoms & music trends