Store Manager

About the role

The Store Manager is responsible for overseeing daily operations, managing a team, and ensuring customer satisfaction across multiple Grainger branch locations.

Responsibilities

• Translates leadership and strategic direction for hourly branch team members
• Communicates and executes a sound business strategy to team members that embraces change management
• Builds strong internal and external partnerships to facilitate success and embed our branch locations and technical expertise as critical value triggers for our customers
• Balances operating expenses with higher level of service, while looking for ways to improve processes and remove non-value added activities
• Works with market leaders to identify potential solutions for growing counter and will-call volume
• Implements proper staffing strategies to ensure flexibility with the proper mix of FT and PT team members
• Effectively monitors controllable expenses to achieve the assigned expense target
• Builds a continuous improvement (CI) culture by promoting CI methodologies and supporting implementation of projects
• Dedicates self and team to Operational Excellence by complying with all BBX standards
• Maintains safety and security for all team members and customers
• Ensures the branch, surrounding landscape, and parking areas are properly maintained
• Creates an environment where team members are engaged, empowered, enthusiastic, and committed to the success of the company
• Supports, Writes, and Conducts performance review discussions to ensure that expectations/goals are set, monitored and executed
• Coaches the growth and development of branch team members
• Ensures key people drivers of Selection, On-boarding, Coaching, and Rewards & Recognition are executed and support team member engagement

Requirements

• Preferred: Bachelor's Degree or equivalent experience
• Required: 1+ years leadership experience
• Possesses effective project management, planning and facilitation skills
• Possesses effective time-management skills
• Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers
• Ability to assist in aligning effective cross-functional work groups to develop integrated plans
• Excellent written and verbal communication skills, strong customer focus

Qualifications

Preferred: Bachelor's Degree or equivalent experience

Required: 1+ years leadership experience

Possesses effective project management, planning and facilitation skills

Possesses effective time-management skills

Has a demonstrated ability to influence and persuade varying levels of internal and external decision-makers

Ability to assist in aligning effective cross-functional work groups to develop integrated plans

Excellent written and verbal communication skills, strong customer focus

Skills

Business Leadership, Operational Excellence, Talent Management

Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Pay

The anticipated base pay compensation range for this position is $57,300.00 – $95,600.00. This role is eligible for an incentive target of up to 10 % or $ , based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Schedule

Onsite