Jobs · Customer Service · Tennessee

Store Manager

Five Below · Oak Ridge, TN · Yesterday
Customer Service$53k–$66k/yrFull-time

About the role

Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They're the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you're passionate about leading with purpose and building a high-performing team, this role is your stage.

Responsibilities

  • Lead with presence — be the face, the voice, and the pace of the store.
  • Grow a powerhouse team through coaching, feedback, and celebration.
  • Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
  • Manage labor like a boss — flex your team to match the business and stay on budget.
  • Drive sales on the floor — model selling behaviors, guide your team, and make sure every Boss leaves happy.
  • Create a culture people want to be part of — positive, fun, and high-performing.
  • Pivot when needed — fast changes, no problem.

Requirements

  • Talent Development: You’re people-first and always teach. You build others up while getting things done.
  • Sales Floor Presence & Execution: You lead from the floor — clear, calm, and in control (but never micromanaging).
  • Strategic Agility: You stay cool under pressure and pivot like a pro when the day throws curveballs.
  • Culture & Leadership Style: You bring the energy — positive vibes, high expectations, and a lot of team spirit.
  • Integrity & Accountability: You mean what you say and follow through. Your team trusts you — and you trust them.

Qualifications

  • High School Graduate or equivalent
  • Minimum 3 years of management experience preferred
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Creative thinking
  • Ability to maintain composure under pressure

Skills

  • Talent Development
  • Sales Floor Presence & Execution
  • Strategic Agility
  • Culture & Leadership Style
  • Integrity & Accountability

Benefits

  • Competitive pay with bonus opportunities tied to your store’s success
  • A full benefits package — medical, dental, vision, 401(k), and more
  • Sweet employee discount so you can enjoy the fun, too
  • Real career growth — we love to promote from within and develop future leaders
  • Recognition that celebrates your wins and contributions
  • A supportive culture that values work-life balance while driving high performance

Pay

$52,500.00 - $66,300.00

Schedule

Flexible schedule including days, evenings, weekends, and holidays

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