Store Manager

About the role

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. As the Store Manager, you will lead the store team to develop, evaluate, and coach staff as necessary to maintain a high-level of service and quality to meet customer experience expectations.

Responsibilities

• Lead the store team to develop, evaluate, and coach staff as necessary to maintain a high-level of service and quality to meet customer experience expectations.
• Inspire, educate, guide, and develop associates and keyholders to meet short and long-range growth plans and career paths within the store, field, and general office.
• Deliver operating budgets and manage expense control within division guidelines to deliver positive results and meet profitability expectations.
• Ensure accuracy of all functions related to store operations to include both Front and Back House Operations.
• Perform timely completion of all recordkeeping associated with applicants, new hires, payroll, performance reviews, coaching, disciplinary actions, and terminations.
• Maintain accurate and timely store records related to applicants, new hires, payroll, coaching, disciplinary actions, and terminations.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Communicate regularly with Area/District Manager providing relevant market information and employee successes and challenges.

Requirements

• Bachelor’s or master’s degree, or applicable certification or equivalent experience
• 5 years of functional experience
• Experience managing individual contributors and a department or has acted as a lead
• Strong problem-solving skills: ability to resolve technical, operational, and organizational problems and drive decisions that impact finances, efficiency, and effectiveness of the store.
• Skill operating a Point of Sales (POS) system, and various software packages.

Qualifications

Commensurate with experience.

Skills

Not specified.

Benefits

• Quarterly Bonus Program to award store performance
• Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans
• 401(k) participation with company matching
• Wellbeing support: Routine Time Off that starts immediately, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more
• Community impact: We give back with paid Culture and Community Hours and Volunteer Hours to support your passions!
• Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses
• Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

Pay

TBD

Schedule

TBD