Store Manager

About the role

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. They ensure effective store operations, strategies, and procedures, guide and develop team members, and help create memorable customer experiences while supporting the company’s mission of “Connecting Active People with Their Passions.”

Responsibilities

• Lead the store team to develop, evaluate, and coach staff as necessary to maintain a high-level of service and quality to meet customer experience expectations.
• Inspire, educate, guide, and develop associates and keyholders to meet short and long-range growth plans and career paths within the store, field, and general office.
• Deliver operating budgets and manage expense control within division guidelines to deliver positive results and meet profitability expectations.
• Ensure accuracy of all functions related to store operations to include both Front and Back House Operations.
• Perform timely completion of all recordkeeping associated with applicants, new hires, payroll, performance reviews, coaching, disciplinary actions, and terminations.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Communicate regularly with Area/District Manager providing relevant market information and employee successes and challenges.

Requirements

• Bachelor’s or master’s degree, or applicable certification or equivalent experience
• 5 years of functional experience
• Experience managing individual contributors and a department or acting as a lead
• Strong problem-solving skills: ability to resolve technical, operational, and organizational problems and drive decisions that impact finances, efficiency, and effectiveness of the store
• Skill operating a Point of Sales (POS) system, and various software packages

Qualifications

• High school diploma or equivalent
• Ability to communicate with others
• Occasional travel is required (approximately 5%) for meetings and to support business needs
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts

Skills

• Leadership
• Customer Service
• Problem Solving
• Training and Development
• Financial Management
• Inventory Management
• Communication

Benefits

• Quarterly Bonus Program
• Comprehensive Medical with FSA/HSA options
• Dental, Vision, and Well-being plans
• 401(k) participation with company matching
• Routine Time Off that starts immediately
• Floating Holidays
• Quarterly reimbursement program to support your health and fitness
• Employee Assistance Programs (EAP)
• Community impact: Paid Culture and Community Hours and Volunteer Hours
• Growth opportunities: Tuition Assistance Program and learning/development courses
• Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear

Pay

$72,030 - $111,760 Expected Pay Range for Hire: $72,030 - $91,890 Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.

Schedule

All local, state, and federal laws are adhered to when evaluating your availability. This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.