Store Manager
Citi Trends · Lawrenceville, NJ · 1 mo ago
Business DevelopmentFull-time
Summary Of Key Responsibilities
- Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved
- Monitor sales performance and take action to drive results and address opportunities
- Maintain financial controls, including payroll management, shrink control, and operating expenses
- Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards
- Hire, recruit, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines
- Direct and supervise associates engaged in sales, inventory, cash handling, and customer service
- Build and maintain appropriate staffing levels to support store operations and performance
- Provide ongoing coaching, feedback, and performance management to develop store associates
- Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment
- Reinforce adherence to company policies, procedures, and loss prevention standards
- Address customer concerns professionally and promptly
Qualifications
- A high school diploma or equivalent required
- 3–5 years of experience as a Store Manager or equivalent retail leadership role
- 5–7 years of overall retail experience preferred
- Strong communication, organizational, and people leadership skills
- Ability to work a flexible schedule, including nights and weekends
- Ability to perform basic math calculations, including percentages
Key Competencies
- Store Leadership & Accountability
- Hiring, Recruiting & Talent Development
- Sales & Profit Performance Management
- Operational Excellence & Compliance
- Customer-Focused Execution
- Time Management & Prioritization
- Adaptability in a Fast-Paced Retail Environment
Pay
Competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.
Schedule
A flexible schedule, including nights and weekends, is required.
Benefits
- Health and dental insurance
- Paid vacation
- A 401(k) plan
- Paid training
- Opportunities for continued career growth