Store Manager
Job Summary
Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.
Customer Service
- Drive store sales & promotions.
- Create results for teammates, customers and the company.
- Build customer satisfaction & loyalty.
Management
- Understand alternative tire sourcing and competitors.
- Track and meet payroll, budgets and store goals.
- Keep records and relevant financial information current.
- Manage, schedule and assign staff according to their skill level.
- Attend paid training to stay up-to-date with new developments in the automotive service industry.
- Follow up with customers to obtain feedback and ensure they are satisfied with received.
Qualifications
- High School Diploma or equivalent.
- Demonstrated success in retail sales management.
- Problem solving skills as it relates to customer complaints.
- Aptitude to manage inventory, order scheduling, and merchandising displays.
- Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
- Exceptional teammate and customer communication skills.
- Negotiation and conflict resolution skills.
- Valid automobile driver's license at all times and be able to drive customer and company vehicles.
Benefits
- Medical, Dental and Vision – Starting day 1 for all our teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On demand pay (daily pay) program available.
Our Values
- Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
- Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
- Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.
- We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work.
- We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
- We are building a team as diverse as the world we serve.
What We Offer
- A supportive and engaging onboarding experience to ensure a smooth transition into our team.
- The opportunity to develop and grow, through training and regular mentorship.
- Corporate Social Responsibility activities.
- A truly global, dynamic and challenging work environment.
- Agility and work/life effectiveness and your long-term well-being.
- A diverse and inclusive team.
About the Role
Minimum Qualifications: High School Diploma or equivalent. Demonstrated success in retail sales management. Problem solving skills as it relates to customer complaints. Aptitude to manage inventory, order scheduling, and merchandising displays. Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Valid automobile driver's license at all times and be able to drive customer and company vehicles.
Skills
- Strong leadership and management skills.
- Ability to motivate and develop a team.
- Excellent interpersonal and communication skills.
- Knowledge of automotive service industry.
Benefits
- Medical, Dental and Vision – Starting day 1 for all our teammates.
- Paid vacation and holidays.
- On-the-job training and company-funded ASE certifications.
- Flexible work schedule.
- 401(k) match.
- On demand pay (daily pay) program available.
Schedule
- Flexible work schedule.
Pay
$64,365.00 - $109,410.00