Store Manager

Job Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Responsibilities

• Customer service
• Drive store sales & promotions
• Create results for teammates, customers and the company
• Understand alternative tire sourcing and competitors
• Track and meet payroll, budgets and store goals
• Keep records and relevant financial information current
• Manage, schedule and assign staff according to their skill level
• Attend paid training to stay up-to-date with new developments in the automotive service industry
• Follow up with customers to obtain feedback and ensure they are satisfied with received
• Other duties as assigned

Qualifications

• High School Diploma or equivalent
• Demonstrated success in retail sales management
• Problem solving skills as it relates to customer complaints
• Aptitude to manage inventory, order scheduling, and merchandising displays
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
• Exceptional teammate and customer communication skills
• Negotiation and conflict resolution skills
• Valid automobile driver's license at all times and be able to drive customer and company vehicles

Benefits

• Medical, Dental and Vision – Starting day 1 for all our teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

Our Values

• Professional Development
• Community Involvement
• Integrity & Teamwork

What We Offer

• A supportive and engaging onboarding experience to ensure a smooth transition into our team
• The opportunity to develop and grow, through training and regular mentorship
• Corporate Social Responsibility activities
• A truly global, dynamic and challenging work environment
• Agility and work/life effectiveness and your long-term well-being
• A diverse and inclusive team