Store Manager

Responsibilities

• Customer service.
• Drive store sales & promotions.
• Create results for teammates, customers and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets and store goals.
• Keep records and relevant financial information current.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.
• Other duties as assigned.

Requirements

• A high school diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• A valid automobile driver's license at all times and be able to drive customer and company vehicles.

Qualifications

• 2 year college degree or equivalent preferred.

Skills

• Customer service skills.
• Leadership skills.
• Problem-solving skills.
• Inventory management.
• Customer retention strategies.
• Conflict resolution.
• Customer complaint handling.
• Automobile driving skills.

Benefits

• Medical, Dental and Vision insurance starting day 1.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.

Pay

$58,235.00 - $98,990.00

Schedule

This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.