Store Manager

Job Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Customer Service

• Drive store sales & promotions.
• Create results for teammates, customers and the company.
• Build customer satisfaction & loyalty.
• Track and meet payroll, budgets and store goals.
• Manage, schedule and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure they are satisfied with received.

Qualifications

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem solving skills as it relates to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Valid automobile driver's license at all times and be able to drive customer and company vehicles.

Preferred Qualifications

• 2 year college degree or equivalent.

Benefits

• Medical, Dental and Vision – Starting day 1 for all our teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On demand pay (daily pay) program available.

Our Values

• Professional Development: Resources to help you level up.
• Community Involvement: Working with local communities and giving back.
• Integrity & Teamwork: Drive to do things right, always, together.
• At Bridgestone, you are Free to Be: Fostering co-creation opportunities and empowering creativity and curiosity.

What We Offer

• A supportive and engaging onboarding experience.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long-term well-being.
• A diverse and inclusive team.

About the Role

BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Pay

$55,170.00 - $93,780.00