Jobs · Customer Service · Alaska

store manager - Anchorage, AK

Starbucks · Anchorage, AK · 3 wk ago
Customer ServiceFull-time

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

  • Create meaningful moments through exceptional customer service and team leadership
  • Manage a team of baristas and ensure smooth operations
  • Lead by example, embodying our brand values and mission
  • Develop and maintain a positive work environment
  • Ensure compliance with all policies and procedures
  • Engage with customers to understand their needs and preferences

Requirements

  • 3 years retail / customer service management experience or 4+ years of US Military service
  • Strong organizational, interpersonal and problem solving skills
  • Entrepreneurial mentality with experience in a sales focused environment
  • Strong leadership skills and the ability to coach and mentor team partners with professional maturity

Qualifications

  • Minimum High School or GED Requirements
  • Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
  • Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

  • Customer service skills
  • Team leadership
  • Problem-solving skills
  • Leadership skills

Benefits

  • Medical, dental, vision, basic and supplemental life insurance
  • Short-term and long-term disability
  • Paid parental leave
  • Family expansion reimbursement
  • Paid vacation from date of hire*
  • Sick time (accrued at 1 hour for every 25 hours worked)
  • Eight paid holidays
  • Two personal days per year
  • Participation in a 401(k) retirement plan with employer match
  • Discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • Incentivized emergency savings
  • Financial well-being tools
  • Access to educational opportunities through the Starbucks College Achievement Plan
  • Student loan management resources

Pay

  • The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

  • Full-time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

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