STORE MANAGER ($30-$50M)

About the role

Manages and coordinates operations at a main store complex and its management staff.

Responsibilities

• Prioritizes and coordinates daily operational activities to maximize operations and encourage profitability of a main store location.
• Develops and coordinates merchandising strategies, sales promotions, and the execution of retail and services business strategies through partnering with the General Manager and store management staff to maximize sales and service levels.
• Develops and manages operating budgets and oversees the main store complex's financial performance.
• Plans and ensures that applicable expenses support sales results.
• Identifies and executes actions to correct deficiencies, exploit areas of opportunity, and maximize operational performance.
• Reviews store's appearance by walking through the store regularly to ensure it meets standards for maximizing customer service, productivity, and financial performance.
• Partners with Retail Operations Support Manager and follows up to ensure backup storage, warehouse, and distribution functions enable proper receipt, storage, and efficient movement of merchandise between departments and other stores.
• Reviews merchandise stock assortments, coordinating specific corrective actions as necessary with merchandise buyers.
• Takes action to ensure stockturn, gross margin, and sales goals are achieved.
• Works closely with Loss Prevention and store management to develop and monitor the store location's shrink plan, identify potential shrink issues, and ensure adequate security procedures are followed.
• Accountable for completion of Operational Audits and Reviews in the absence of the Retail Operations Support Manager.
• Regularly inspects selling locations to ensure adherence to customer service, safety, and security standards; develops a plan to address deficiencies as they occur.
• Ensures and coordinates communication among store management to facilitate a team approach and meet goals and expectations set by NEXCOM and the General Manager.
• Supervises assigned personnel, including Divisional and Department Managers; sets standards and evaluates associates' performance.
• Ensures adequate staffing levels are maintained consistent with store expense and customer service requirements.
• Identifies and coordinates associate training requirements.
• Provides guidance and mentorship to management staff through daily direction and supervision.
• Establishes and implements an effective customer relations program, including ensuring the Premier Customer Service training is administered and monitored for best results.
• Applies courtesy and customer service policies towards patrons and associates.
• Works under the general supervision and direction of the General Manager; responsive to all NEX managers, associates, and patrons.
• Performs other related duties as assigned.
• The incumbent must file a Financial Disclosure Report (OGE) Form 450, as required.

Qualifications

Total of five years of experience as follows:

• General Experience: Three years of experience in administrative, operational, merchandising, management, or other responsible work providing general knowledge of store operational practices and merchandising procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.
• Education Substitution: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4-year bachelor's degree for 3 years of general experience.
• Specialized Experience: Two years of progressively responsible experience providing thorough working knowledge of retail and/or services merchandising and operational practices and procedures; understanding of management methods and techniques used in driving sales, monitoring, developing, and improving operational plans; or similar work demonstrating the knowledge and abilities to perform the work of the position.

Schedule

Full-Time (35+ hours per week)

Primary Location: United States–Florida–Pensacola | Organization: Pensacola Job Store Management | Unposting Date: Oct 9, 2026, 10:59:00 PM