Jobs · Business Development · Illinois

Store Manager - 2083

Extra Space Storage · Waukegan, IL · 1 mo ago
Business Development$18–$21/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. We need to parse the posting. Content: - Day shift only: Office closes at 6pm. Standard Operating Hours: 8am to 7pm Will work between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred. - Compensation Starting Pay Range: $18.00 - $21.00 Hourly - The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities. - Benefits We Offer You A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)Outstanding company culture with growth opportunities throughout the U.S. Competitive starting pay.Paid Time Off accrued throughout the year, increasing with years of service Generous 401(k) match with Traditional and/or ROTH choices.Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution .EXTRA Healthy Wellness Program with rewards towards your medical premium .BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc. - Your Responsibilities Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.Maximize sales objectives through unit rentals, unit insurance, and moving supplies.Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.Perform daily site safety inspections, including lock checks.Address and resolve customer concerns related to billing, security, auctions, and proper site usageHandle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.Oversee routine administrative tasks, including maintaining auction files, following up on delinquent accounts, monitoring store budgets, and prepare and deliver bank deposits. .Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.Perform additional duties as assigned. - Your Qualifications 2+ years of customer-facing work experience.Leadership experience preferred but not required.Sale experience preferred.Current valid driver’s license and access to a reliable personal vehicle is necessary for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.High School diploma or GED is required; college education is a plus. - Work Environment & Physical Requirements Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. - Find Additional Career Opportunities At Careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Assistant Store Manager, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales. If you are a current Extra Space employee, please apply through Jobs Hub in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Applications Deadline: Applications will be accepted until the position is filled. The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage. #IND50 We need to remove boilerplate: EEO, equal opportunity, scam warning, application instructions, "Find Additional Career Opportunities At Careers.extraspace.com", "If you have experience in any of the following types of jobs, we encourage you to apply: ..." (that's maybe considered a list but it's more like suggestions; but it's not a core responsibility/qualification; it's more like "If you have experience...". Might be considered boilerplate? It's not EEO but it's a suggestion to apply; but it's still part of posting. The instruction says remove application instructions. This is somewhat like "If you have experience ... we encourage you to apply". That's an application encouragement, maybe considered application instruction. Safer to remove that list. Also "If you are a current Extra Space employee, please apply through Jobs Hub in Workday." That's application instruction, remove. Also "Applications Deadline: Applications will be accepted until the position is filled." That's application instruction, remove. Also "#IND50" maybe a tag, remove. Also "The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage." That's legal boilerplate, remove. Now we need to decide sections. We have: - About the role: maybe the paragraph describing role: "The Store Manager oversees the daily operations...". Could be "About the role". Also the initial shift/hours info could be part of "Schedule" or "About the role". Since we have schedule info: Day shift only: Office closes at 6pm. Standard Operating Hours: 8am to 7pm Will work between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred. That's schedule and language preference. We have Pay: Starting Pay Range: $18.00 - $21.00 Hourly. We have Benefits: list of benefits. We have Responsibilities: list. We have Qualifications: list. We have Work Environment & Physical Requirements: could be a section maybe "Work Environment" or "Physical Requirements". Could be under "Requirements"? But we have a separate "Qualifications". The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly also "Work Environment" but not in the list; maybe we can incorporate into Qualifications or About the role. But we have specific content about physical requirements; we could put under "Requirements" heading (which is allowed). The list includes "Requirements". So we can have a Requirements section covering work environment and physical requirements, plus maybe driver's license etc? Actually driver's license is in Qualifications. So Requirements could be physical demands. We need to avoid thin sections; prefer few substantive sections. But we need to include all substantive info. We can combine some. Let's plan sections: - About the role: includes description of role, company overview, maybe shift/hours? But schedule separate. - Responsibilities: list of duties. - Qualifications: includes experience, driver's license, education, bilingual preferred? Actually bilingual Spanish preferred is in schedule part; could be under Qualifications as a preferred skill. - Benefits: list. - Pay: starting pay range. - Schedule: day shift only, hours, closed Sundays, work between multiple stores. We could also have a "Requirements" section for physical requirements and work environment. But we might incorporate physical requirements into Qualifications? However Qualifications already has experience, license, education. Physical requirements are separate; maybe better to have a "Requirements" section for physical demands. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule, Requirements (or Work Environment). That's many sections but each substantive. But instruction: "Prefer a few substantive sections over many thin ones." Could we merge some? For example, combine About the role and Schedule? But schedule is distinct. Could combine Pay and Benefits? Not ideal. Maybe we can have: About the role (includes role description, company, schedule, bilingual preference), Responsibilities, Qualifications (includes experience, license, education, physical requirements?), Benefits, Pay. But physical requirements are not exactly qualifications; they are more about work environment. Could be under "Requirements". But we could also put them under Qualifications as "Physical Requirements" sublist? Might be okay. Let's see if we can reduce sections: About the role (role description, schedule, bilingual), Responsibilities, Qualifications (experience, license, education, physical requirements), Benefits, Pay. That's 5 sections. Check if we lose any info: Bilingual Spanish preferred - we can put under Qualifications as a preferred skill. Schedule info: day shift only, office closes at 6pm, standard operating hours 8am-7pm, work between multiple stores, location closed on Sundays. That's schedule. Now we need to ensure we don't include filler like "commensurate with experience". Not present. Now we need to format. Use

    for each section heading. Inside each section, we need to use

    for prose, and

    • for any list. Thus:

      About the role

      The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards, maintains financial accuracy through effective reporting and controls, and consistently delivers operational excellence. The Store Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self-storage company in the United States by store count, with over 4,000 stores nationwide. We look for leaders who are responsible, passionate, and innovative as they take charge of day-to-day operations at our beautiful self-storage facilities.

      Day shift only: Office closes at 6pm. Standard operating hours are 8am to 7pm. Work may involve traveling between multiple stores in the district. This location is closed on Sundays. Bilingual Spanish preferred.

      That seems fine.

      Responsibilities

      • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
      • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
      • Ensure highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
      • Perform daily site safety inspections, including lock checks.
      • Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
      • Handle

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