Store Manager 1506

About the Role

The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the store's overall operation to ensure efficiency and profitability. They enforce, convey, and uphold the organization's policies, goals, and standards while driving initiatives and business growth. The Store Manager represents the company's brand through appearance, attitude, and professionalism and is knowledgeable about all product areas in the store.

Responsibilities

• Drive store sales and meet sales goals to support company growth.
• Manage and control the assets of the company, including inventory and expenses.
• Direct and oversee all sales efforts in the store.
• Train and mentor store associates in sales strategies and skills.
• Monitor sales statistics, inventory, and expenses to ensure profitability.
• Consult and collaborate with the District Sales Manager on policies, goals, and procedures.
• Direct staff to ensure all departmental responsibilities and standards are met.
• Mentor and cultivate a team of Sales Associates, Assistant Managers, and Managers in Training.
• Handle personnel recruiting, hiring, training, discipline, and evaluation.
• Manage store payroll and scheduling to meet labor goals.
• Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
• Communicate inventory movement and strategies to the District Sales Manager.
• Follow through on marketing and advertising plans and stay aware of customer trends.
• Monitor competition and community events to identify potential opportunities.
• Provide extraordinary customer service, including assisting customers during peak periods.
• Protect company assets by ensuring accuracy and effectiveness of internal control procedures.

Supervisory Responsibilities

• Manage subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Oversee the overall direction, coordination, and evaluation of the store team.
• Carry out supervisory duties in accordance with company policies and applicable laws, including interviewing, hiring, training, planning, assigning work, appraising performance, rewarding, disciplining, and resolving problems.

Requirements

• Bachelor's degree in business or a related field, or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience managing and cultivating a sales team.
• 3-5 years of customer service experience.
• 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem-solve and juggle multiple tasks and priorities.
• Strong commitment to customer service.
• Strong leadership and communication skills.

Pay

$15.00 - $19.50 per hour