Store Manager - 1399
At Five Below, our growth is driven by people who embrace our purpose: creating an amazing experience filled with unlimited possibilities, priced so low you can always say yes to the newest, coolest stuff. With over 20,000 associates, Five Below is a unique workplace where culture, energy, and passion inspire both the team and the customer experience.
About the Role
As a Store Manager, you’ll lead from the floor, energize your team, and deliver results by balancing operations, team development, and customer engagement. This role is ideal if you’re passionate about leading with purpose and building a high-performing team in a fast-paced environment.
Responsibilities
- Lead with presence—be the face, voice, and pace of the store.
- Grow a powerhouse team through coaching, feedback, and celebration.
- Keep operations running smoothly—manage freight, zones, and priorities.
- Manage labor effectively, flexing the team to match business needs while staying on budget.
- Drive sales on the floor by modeling selling behaviors and ensuring customer satisfaction.
- Foster a positive, fun, and high-performing culture.
- Adapt quickly to changes and maintain composure under pressure.
- Demonstrate integrity and accountability in all actions.
Qualifications
- 5–10+ years of leadership experience, including leading teams and delivering results.
- Experience managing a store or large department (retail preferred but not required).
- Promotion from assistant or co-manager roles is a plus.
- Comfort leading in fast-paced, high-volume, or high-complexity store environments.
Skills
- Talent Development: People-first mindset with a focus on teaching and building others up.
- Sales Floor Presence & Execution: Lead from the floor with clarity, calm, and control (without micromanaging).
- Strategic Agility: Stay cool under pressure and pivot quickly when challenges arise.
- Culture & Leadership Style: Bring energy, positivity, high expectations, and team spirit.
- Integrity & Accountability: Follow through on commitments and earn your team’s trust.
How Success Is Measured
- Sales and labor results.
- TruRating feedback and customer satisfaction.
- Store Scorecard performance.
- Team development and retention.
- Operational execution and compliance.
Work Environment
You thrive in a dynamic, action-oriented setting where leadership happens on the floor, not behind a desk. Coaching and decision-making occur in real time, and your impact is visible from the front door to the back room. Structured time is allocated for:
- Development check-ins.
- Coaching conversations.
- Labor and volume planning.
- Leveraging Five Below’s resources and programs.
Benefits
- Competitive pay with bonus opportunities tied to store success.
- Comprehensive benefits package: medical, dental, vision, and 401(k).
- Employee discount on store merchandise.
- Career growth opportunities, with a focus on promoting from within.
- Recognition programs celebrating wins and contributions.
- Supportive culture valuing work-life balance and high performance.
Pay
$52,500.00 - $66,300.00 per year.
Requirements
- High School Graduate or equivalent.
- Minimum 3 years of management experience preferred.
- Excellent verbal and written communication skills.
- Ability to multitask and think creatively.
- Maintain composure under pressure.
Essential Job Functions
- Frequently operate computers, printers, and occasionally cash registers.
- Occasionally ascend/descend ladders to retrieve and stock merchandise.
- Frequently kneel, bend, twist, and stoop in the stockroom and on the sales floor.
- Identify and interpret email and print instructions for merchandise layouts, schedules, and procedures.
- Frequently communicate with customers, managers, and coworkers in person and by telephone.
- Move across the sales floor and stockroom to direct associates and assist customers.
- Work a flexible schedule, including days, evenings, weekends, and holidays.
- Lift, push, or pull up to 25 lbs and place/move merchandise up to 5–10 feet high.
- Operate equipment such as ladders, pallet jacks, and handheld devices.
- Remain in a stationary, upright position for 80% of the time.
- Must be at least 18 years old and comply with all applicable federal, state, and local laws.