Store Management - Irving Mall, Irving, TX

Job Summary

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high‑performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Why Join Us

• Competitive pay and comprehensive benefits package, including health benefits, retirement plans, and employee discounts.
• Career growth opportunities with professional development and advancement within a growing company.
• Dynamic, fast‑paced environment with a vibrant team.
• Strong commitment to diversity, equity, and inclusion, fostering an equitable and successful workplace.

Key Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achieving sales targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with policies, procedures, and health & safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Implement local marketing initiatives and build community relationships to enhance brand presence and attract new customers.
• Stay current with industry trends and competitor activities; identify improvement opportunities and implement innovative solutions.
• Perform additional duties and projects as required.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data‑driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency with retail management software and basic computer applications.

Minimum Requirements

• Open availability to open and close the store (mornings, days, nights).
• Assistant Store Manager: minimum 5‑day work week, average 44 hours (increased during peak periods).
• Supervisor: minimum 5‑day work week, minimum 30 hour work week.
• All management positions: availability on weekends and holidays.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Clear spoken and written English; ability to perform business‑related mathematics.
• Willingness to relocate within the company network as needed for operational needs or career growth.

Physical Demands

• Prolonged standing (approximately 5–14 hours per day).
• Extended work periods during peak sales (up to 12 hours).
• Stooping, kneeling, reaching, and pulling to place or stock merchandise.
• Occasional ladder use or stair navigation for stocking.
• Regular lifting of items weighing 5–25 lb (heavier loads possible).
• Good vision, including color differentiation.
• Work environment: moderately noisy retail setting.

Education

High School Diploma or GED equivalent; 2+ years of retail leadership experience strongly preferred, or an equivalent combination of education and experience.

Schedule

• Open availability for opening and closing the store (mornings, days, nights).
• Assistant Store Manager: average 44 hours per week, with increased hours during holiday and back‑to‑school peaks.
• Supervisor: minimum 30 hour work week, with at least 5 days of availability.
• All management roles require weekend and holiday availability.