Store Leader - Textbooks - Texas Southern University

Position Overview

The Course Materials Campus Lead is an administrator for a single in-store course materials department operations, including support of team member activities within the department and providing hands-on technical and functional guidance to aid in accomplishing financial and marketing objectives.

Responsibilities

• Supports the course materials department team members, including assigning and evaluating their work based on direction and strategy provided by CM or business operations, as well as participating in team member (seasonal mainly) interviewing, hiring, and training new team members.
• Collaborates on setting staffing level expectations to support business needs. Develops staff and works to identify key talent to support the talent pipeline. Limited team members' supervision may be necessary seasonally. In partnership with the store manager, plans course materials department work calendar, and enforces policies related to specific tasks and activities.
• PARTNERS WITH THE STORE/COURSE MATERIALS LEADERSHIP TO ANALYZE BUYBACK TRENDS, ENROLLMENT FIGURES, ADOPTION FORMS, AND OTHER INFORMATION TO DETERMINE ORDER QUANTITIES AND MANAGE THE DISPOSITION OF TEXT AND ENSURE EFFECTIVE INVENTORY MANAGEMENT.
• COLLECTS, OVERSEES INPUT, MAKES RECOMMENDATIONS FOR STORE/COURSE MATERIALS LEADERSHIP APPROVAL, AND RESPONSES TO INQUIRIES REGARDING COURSE MATERIAL DATA FOR ORDERS, INVENTORY, AND MARKET SHARE, AND MAKES RECOMMENDATIONS TO DRIVE COMPETITIVE POSITION.
• CREATES A STRATEGY TO COORDINATE AND CREATE BUSINESS IMPROVEMENTS TO INCREASE SELL-THRU AND MARKET SHARE.
• MONITORS QUANTITIES AND BOOK CONDITION DURING BUYBACK AND RENTAL CHECK-IN TO ENSURE SALEABLE CRITERIA.
• SOURCES COURSE MATERIALS FROM STUDENTS, WHOLESALE, DISTRIBUTOR, AND PUBLISHERS. REACHES OUT TO PUBLISHERS, FACULTY, AND FOLLETT PARTNERS TO ENSURE CUSTOMERS ARE PROVIDED WITH A FULL RANGE OF COURSE MATERIAL OPTIONS. RESPONDS TO INQUIRIES REGARDING ORDERS AND INVENTORY LEVELS.
• PERFORMS OTHER RELATED DUTIES AS ASSIGNED.

Requirements

• Associate's Degree or equivalent.
• 3-5 years of previous textbook experience handling progressively more complex functions desired, including 1-3 years of retail supervisory experience.
• Computer literacy.
• Strong communication skills (verbal and written).
• Previous supervisory/management experience in the book or retail industry is desired.
• Willingness to work a flexible schedule, including evening and weekend hours.
• Able to consistently walk and stand; able to lift 25-50 pounds; ability to move merchandise using proper equipment.
• General Computer Skills.
• Travel: Minimal - less than 10%.

Equal Opportunity Employer

Follett Higher Education is a drug-free workplace environment. Equal Opportunity Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.