Store Leader

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact. Position details Position title Store Leader Reports to District Leader Classification Full-Time / Exempt / Salaried / On-Site Position Overview The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution both personal and store, team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence. Core values alignment: Curious — ask questions, find and solve problemsPassionate — care deeply about the brand, team, and customersDo it Right — take pride in accuracy and credibilityService — put others above ourselves Key Responsibilities We’re looking for a leader who excels in: Sales & Business Acumen – Drive revenue both personal and store, KPIs, and profitabilityCustomer Experience Excellence – leads thru example and coaching to excellencePeople Development – Coaches, trains, and builds high-performing teamsOperational Discipline – Maintains strong execution by validation of scheduling, inventory, and store standardsSafety & Compliance Leadership – Ensures strict adherence to firearm safety, ATF, OSHA, and company policies Sales & Performance Management: Drive personal and store revenue, memberships, and key performance indicators (KPIs)Monitor individual and team sales performance; coach to improve resultsUtilize reporting and financial insights to guide business decisionsPromote a strong sales culture focused on customer needs and education Leadership & Team Development: Oversee the recruiting, training, and development of a high-performing team of store associates and leadersProvide ongoing coaching, feedback, and performance managementEnsure clear roles, expectations, and accountability across the team Operations & Execution: Customer Service-Creates a welcoming, service-driven culture that delivers a best-in-class experienceOversee scheduling to align labor with business demandValidate store standards including merchandising, pricing, and cleanlinessValidate accuracy in inventory management and reporting when ASL not present Safety & Compliance: Validate full compliance with ATF regulations and internal policiesValidation of OSHA, EPA, and local regulatory compliance, including lead safety. Enforce all firearm safety protocols and range safety standards Communication & Collaboration: Partner with District Leaders and Support Center teams to drive store performanceIdentify and resolve operational or customer experience challenges Desired Skills & Experience 3+ years of retail management experience requiredLeadership of 10 or more associates in a retail environmentStrong leadership, communication, and coaching skillsProven ability to drive sales and operational performanceExperience with POS systems, inventory tools, and Microsoft OfficeFlexible availability, including nights, weekends, and holidays Employee Benefits Medical, Dental, and Vision health insuranceUnlimited Shooting – Free ClassesIndustry-leading online and in-store discountsManufacturer rewards and points programNo firearm experience needed — we offer paid training