Store Leader

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. This full-time, exempt, salaried, on-site Store Leader role reports to a District Leader.

About the role

The Store Leader is responsible for overall store performance, leading a team of associates to deliver the Range USA experience. This role oversees sales execution (both personal and store), team development, operational efficiency, and regulatory compliance, while fostering a culture of safety, accountability, and service excellence. Core values: Curious — ask questions, find and solve problems; Passionate — care deeply about the brand, team, and customers; Do it Right — take pride in accuracy and credibility; Service — put others above ourselves.

Responsibilities

• Drive personal and store revenue, memberships, and key performance indicators (KPIs); monitor individual and team sales performance and coach to improve results.
• Utilize reporting and financial insights to guide business decisions; promote a strong sales culture focused on customer needs and education.
• Lead by example and coach to deliver a best-in-class customer experience; create a welcoming, service-driven culture.
• Oversee recruiting, training, and development of a high-performing team of store associates and leaders; provide ongoing coaching, feedback, and performance management.
• Ensure clear roles, expectations, and accountability across the team.
• Oversee scheduling to align labor with business demand; validate store standards including merchandising, pricing, and cleanliness.
• Validate accuracy in inventory management and reporting when Assistant Store Leader is not present.
• Ensure strict adherence to firearm safety, ATF, OSHA, EPA, and company policies; enforce all firearm safety protocols and range safety standards.
• Validate full compliance with ATF regulations and internal policies; validate OSHA, EPA, and local regulatory compliance including lead safety.
• Partner with District Leaders and Support Center teams to drive store performance; identify and resolve operational or customer experience challenges.

Requirements

• 3+ years of retail management experience required.
• Leadership of 10 or more associates in a retail environment.
• Strong leadership, communication, and coaching skills.
• Proven ability to drive sales and operational performance.
• Experience with POS systems, inventory tools, and Microsoft Office.
• Flexible availability, including nights, weekends, and holidays.

Benefits

• Medical, Dental, and Vision health insurance.
• Unlimited Shooting – Free Classes.
• Industry-leading online and in-store discounts.
• Manufacturer rewards and points program.
• No firearm experience needed — we offer paid training.