Store Leader
About the role
Inspired by Hard Work At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.
Position details
- Department: D2C
- Reports to: District Leader
- Job classification: On-site
- FLSA status: Exempt
- Salary: $66,400 – $86,300
Responsibilities
- Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
- Bring to life the ultimate retail consumer experience.
- Translate the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
- Lead associate engagement by fostering a positive, collaborative team environment where associates can bring their best to work each day.
- Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools, ensuring positive growth throughout their associate journey.
- Analyze local market trends; ensure all data relevant to operations is analyzed, including product information (mix, trends, needs), local competition, local wages, events, etc.
- Analyze, develop and execute revenue-building strategies to achieve and exceed store sales goals, performance metrics and consumer expectations and adjust as needed.
- Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards (including policy and procedure administration) while assuming responsibility for the store’s profitability and the team’s safety.
- Develop and foster external partnerships for the benefit of the store.
- Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
- Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
- Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
- Own individual development and professional growth.
Requirements
Education
Bachelor’s degree or equivalent work experience in lieu of degree.
Skills & experience
- 4+ years of retail management experience required; store manager experience preferred.
- Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
- Experience in staffing, coaching, counseling, training and development.
- Excellent organization, prioritization and communication skills.
- Exceptional team and collaboration skills.
- PC skills: POS Systems and Microsoft Office.
Physical requirements & working conditions
- Typical retail environment; store setting.
- Extended periods of standing; typing on a computer required.
- Moderate lifting (30–40 lbs).
- Retail hours.
- National travel required (up to 20%).
- On-site location: associate will work on-site for all work-related activities.
- Carhartt is a tobacco-free workplace.
Benefits
Full-time positions offer a comprehensive suite of medical, dental, and vision insurance for associates and their dependents. In addition to healthcare coverage, Carhartt provides short-term and long-term disability insurance, life insurance, an employee assistance program, and a 401(k) plan with employer matching contributions. Employees can also benefit from paid time off and designated paid holidays.
Part-time positions include a 401(k) plan with employer matching contributions, paid time off, paid holidays, and an employee assistance program for Carhartt associates and their dependents.