Store - Huck's Sales Associate- Overnight

About the role

This is more than just a job—join a 100% employee-owned company where Associates have an opportunity to be owners. Huck’s sets extremely high standards for customer service and store cleanliness, and all Associates are expected to deliver fast, friendly service at all times. Our golden rule: “The customer is the most important person in all our stores.”

Responsibilities

• Customer Service: Greet all customers promptly (including via gasoline intercom), provide courteous service adhering to Best In Class standards, ensure store appearance meets company expectations, and handle customer conflicts using the “MAKE IT RIGHT” method.
• General Operations: Commit to the company Vision/Mission Statement (T.H.A.N.K.S), perform tasks assigned by the Store Manager, follow all federal, state, and local laws, adhere to posted schedules (or arrange changes with the Store Manager), operate within company guidelines, report sales/cash/operating discrepancies, participate in company contests, and practice suggestive selling at all times.
• Accounting: Complete shift checklists per company policy, record hours worked accurately, ring all sales on the register without exception, and accurately record voids, refunds, and price overrides.
• Human Resources: Advise the Store Manager of any personnel situations or policy violations affecting store performance, treat coworkers and customers with dignity and respect, comply with the Company Responsible Retailing policy, and record hours worked.
• Security: Follow all cash-handling procedures, maintain a safe shopping and working environment, protect company assets (including cash and merchandise), follow vendor check-in procedures, keep cash secure in the safe and register, and adhere to shift change and cash-drawer policies.
• Merchandising: Keep coolers, drink boxes, shelves, and displays fully stocked and fronted; clean and maintain equipment; ready high-margin products (e.g., coffee, fountain drinks) as directed; use correct pricing from DSD or grocery book; and apply suggestive selling techniques.
• Maintenance: Keep store floors clean, check refrigeration equipment temperatures at least once per shift, clean windows, floors, shelving, counters, gas pumps, and parking lot, follow the shift duty checklist, and immediately report maintenance issues to the Store Manager.
• Safety: Use ladders properly, follow lifting procedures, post wet floor signs as required, and report accidents promptly to the Store Manager and corporate office.
• Huck’s Bucks Loyalty App: Promote the app to customers, explain benefits of signing up and using it, monitor transactions for misuse of points or discounts, and assist customers with sign-up and redemption.

Benefits

• Competitive salary based on experience.
• Comprehensive benefits package including health, dental, vision, and life insurance, ESOP, 401(k) with match, paid time off, and paid holidays.
• Opportunities for career advancement and professional development within a growing company.
• Employee discounts for food and fuel.