Store Fulfillment Associate - Full Time

Demonstrated Responsibilities

• Pick, pack, and ship customer orders accurately and efficiently, following omni processes and procedures to enhance productivity.
• Prioritize workload based on requested customer delivery options and follow packing standards, ensuring positive customer experience.
• Strategically pick merchandise within the store for STH and BOPIS orders to minimize steps.
• Organize equipment and replenish supplies in fulfillment and pickup areas to promote efficiency.
• Maintain merchandise presentation standards and support store recovery efforts.
• Leverage training tools, use resources, and embrace feedback to build knowledge of omni processes and procedures and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned.
• Follow asset protection procedures, safety guidelines and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk.

Required Skills and Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Ability to use data and guidance to support timely and effective decisions.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.