Store Floor Lead (Sur La Table)

About the role

The Store Floor Lead is responsible for managing the store floor to ensure a high level of customer service and product presentation. This includes overseeing the sales associates, ensuring compliance with company policies, and maintaining a clean and organized store environment.

Responsibilities

• Oversee the store floor to ensure a positive shopping experience for customers.
• Manage and train sales associates to meet performance goals.
• Ensure all employees adhere to company policies and procedures.
• Maintain a clean and organized store environment.
• Collaborate with other departments to support store operations.

Requirements

• High school diploma or equivalent.
• At least 1 year of retail experience preferred.
• Ability to work flexible hours including weekends and evenings.
• Strong communication and interpersonal skills.
• Basic computer skills, including Microsoft Office.

Qualifications

• Experience in a leadership or supervisory role preferred.
• Knowledge of retail operations and customer service best practices.
• Ability to handle multiple tasks simultaneously and prioritize effectively.

Skills

• Excellent customer service skills.
• Effective problem-solving and decision-making abilities.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance coverage.
• Flexible spending accounts for healthcare and dependent care.
• Retirement savings plan with employer match.
• Discounted products and services.
• Continuing education opportunities.

Pay

• $15.00 per hour.

Schedule

• Variable schedule to include weekends and evenings.