Store Floor Lead (Sur La Table)

About the role

The Store Floor Lead is responsible for managing the store floor to ensure a high level of customer service and product presentation. This position oversees the day-to-day operations of the store, including inventory management, sales, and customer service.

Responsibilities

• Oversee the store floor to ensure a positive shopping experience for customers.
• Manage inventory levels and assist in restocking shelves.
• Train and supervise store associates to ensure they meet performance standards.
• Handle customer inquiries and complaints, ensuring customer satisfaction.
• Collaborate with other departments to optimize store operations.

Requirements

• High school diploma or equivalent.
• At least 1 year of retail experience preferred.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and evenings.

Qualifications

• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Knowledge of retail operations and procedures.

Skills

• Customer service skills.
• Inventory management.
• Team leadership.
• Problem-solving abilities.

Benefits

• Comprehensive health insurance coverage.
• Flexible scheduling options.
• Discounted merchandise for employees.

Pay

• $15.00 per hour.

Schedule

• Variable schedule based on store needs.