Store Experience Merchandising Kit Planning Senior Specialist

Job Overview

The Store Experience Merchandising Kit Planning Senior Specialist is responsible for the planning and execution of all merchandising kits within the store experience. This role requires leading cross-functional project teams and working closely with internal and external vendor partners to ensure the delivery of an excellent customer experience.

Key Responsibilities

• Lead end-to-end merchandising kit planning, coordination, and delivery, including project planning, key milestones, deliverables, sustainment plans, project evaluation, and closeout activities.
• Influence without authority by building strong relationships with cross-functional teams, external vendors, leadership, and retail partners while holding all stakeholders accountable for timelines, deliverables, and customer needs.
• Serve as the governance lead across teams, ensuring alignment, removing roadblocks, managing conflict, and driving successful outcomes for store employees and customers.
• Partner with retail teams to identify deployment, sustainment, and customer experience wins and opportunities, incorporating learnings into future initiatives.
• Challenge existing assumptions and sponsor paradigms when necessary while effectively managing expectations and balancing business, employee, and customer priorities.
• Continuously improve processes, tools, and delivery methods using project experience and organizational best practices.
• Own project communications by providing clear status reporting (red/yellow/green), escalating risks and issues appropriately, and maintaining ongoing communication with project teams, sponsors, and stakeholders.
• Develop recommendations and confidently present project updates, risks, opportunities, and outcomes to stakeholders and leadership.
• Act as the primary point of contact for external vendors, ensuring adherence to organizational guidelines and facilitating regular vendor-facing meetings.
• Lead and coordinate large cross-functional teams (10+ members), identify required stakeholders, facilitate kickoff and alignment meetings, and ensure accountability for functional roles and project commitments.

Qualifications

• 2 or more years of program and project execution experience
• 2 or more years of merchandising/retail/alliance/consumer electronics operational experience
• Fluency with Microsoft applications

Preferred Qualifications

• Bachelor’s Degree

Benefits

We offer competitive pay, a generous employee discount, physical and mental well-being support, and various forms of incentive pay to drive performance and recognize achievements. We also provide different types of leaves of absence, potential pay sources, and paid time off (vacation or PTO) based on eligibility. For more information, please refer to our Benefits Guide.

About Best Buy

At Best Buy, we believe in enriching lives through technology. Our culture is built on supporting and valuing our employees, who make it all possible. We're committed to being a great place to work, where you can bring your full, authentic self to work now and into the future. Join us and tomorrow works here.