Store Environment TM

Maintain Store Standards

Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Customer Service

Deliver friendly customer service, help customers shop our store and find what they’re looking for.

Cleaning Duties

• Collects and disposes of trash following approved procedures.
• Dust and damp mop floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• Mixes water and detergents in containers to prepare cleaning solutions according to specifications.
• Deep cleans key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.

Other Responsibilities

• Keeps cleaning equipment neat and orderly; notifies supervisor of supply needs in advance for replenishment.
• Sets priorities and completes tasks independently.
• Completes all tasks assigned by supervisor.
• Performs tasks in accordance with all federal, state and county guidelines.
• Maintains positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Projects a positive image and serves as a role model for other Team Members.

Additional Duties

• May require providing a fast and friendly checkout experience; executing cash handling to standards.
• Engages customers on benefits of Rewards program and Private Label Credit Cards and completes enrollments.
• Affixes to Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Supports shrink and safety programs.
• Adheres to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; executes Company policies and standards.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Ability to bend, lift, carry, reach and stretch.
• Ability to lift heavy boxes and access high shelves by ladder or similar equipment.
• If assigned, ability to retrieve shopping carts or while unloading trucks.
• Work in a frame shop containing glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.
• Use of standard commercial cleaners and chemicals from cleaning supplies.

Preferred Knowledge/Skills/Abilities

• Preferred type of experience the job requires: Retail and/or cleaning experience preferred.

Physical Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks.

Other Information

• Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
• The Michaels Companies Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise.
• Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
• At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members.
• We are here for all Team Members and all customers to create, innovate and be better together.
• Michaels is an Equal Opportunity Employer.
• We are committed to the full inclusion of all qualified individuals.
• In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.
• For more information, please visit www.michaels.com.