Store Driver

About the Role

A Driver at our company is responsible for safely delivering parts to professional customers, maintaining store cleanliness, and building strong customer relationships while promoting sales and loyalty programs.

Responsibilities

• Pick, stage, and safely deliver parts to professional customers
• Pick up returns and cores
• Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
• Daily collection of credit accounts
• Build and maintain relationships with MainStreet and National Pro customers while providing insights to the CPP
• Assist in upselling and cross-selling products to increase average transaction value
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
• General stocking, including truck stocking, back stock, and cycle counts
• Maintain knowledge of product inventory and new arrivals to assist with sales
• Engage with walk-in customers to understand their needs and recommend appropriate parts or services
• Other duties as assigned

Success Factors

• Safe driving and navigation ability
• Ability to use delivery board system
• Friendly and persuasive communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems (Back stock) and store equipment
• Sales aptitude and customer service orientation
• Ability to identify customer needs and recommend solutions

Requirements

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and leadership
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed
• Confidence in engaging customers and promoting products
• Willing to learn about new products and sales techniques
• High school diploma or equivalent
• Valid driver's license with an acceptable driving record

Preferred Experience

Automotive parts experience is preferred.

Physical Demands

• Predominantly walking or standing
• Talking, hearing, and using hands and fingers to handle or feel
• Reaching with hands and arms; climbing or balancing; stooping, kneeling, crouching, or crawling
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds with assistance
• Specific vision abilities required: close vision, distance vision, color vision, depth perception, and ability to adjust focus

Work Environment

• Primarily working inside, but occasionally exposed to outdoor weather conditions
• Occasionally exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration
• Moderate noise level in the work environment