Store Driver
About the Role
As a Driver, you will be responsible for delivering parts to professional customers, promoting sales and loyalty programs, and maintaining strong customer relationships. You will also assist with store operations, including stocking, cleaning, and engaging with walk-in customers.
Responsibilities
- Pick, stage, and safely deliver parts to professional customers
- Pick up returns and cores
- Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
- Daily collection of credit accounts
- Build and maintain relationships with MainStreet and National Pro customers
- Assist in upselling and cross-selling products to increase average transaction value
- Maintain store cleanliness, including floors, bathrooms, facing, dusting, and parking lot
- General stocking, including truck stocking, back stock, and cycle counts
- Engage with walk-in customers to understand their needs and recommend appropriate parts or services
- Other duties as assigned
Requirements
- Safe driving and navigation ability
- Ability to use delivery board system
- Friendly and persuasive communication skills
- Ability to locate and stock parts
- Knowledge of safety practices
- Proficiency in operating inventory systems and store equipment
- Sales aptitude and customer service orientation
- Ability to identify customer needs and recommend solutions
Qualifications
- Speak and write English (Spanish a plus)
- Read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
- Perform basic math accurately: add, subtract, multiply, and divide in all units of measure
- Ability to work a variety of days, evenings, and weekends as needed
- Confidence in engaging customers and promoting products
- Willingness to learn about new products and sales techniques
Preferred Experience
- Automotive parts experience
Education
High school diploma or equivalent
Licenses and Certifications
- Valid driver's license with an acceptable driving record
Physical Demands
The employee must be able to:
- Walk or stand for extended periods
- Talk and hear
- Use hands and fingers to handle or feel
- Reach with hands and arms
- Climb or balance
- Stoop, kneel, crouch, or crawl
- Frequently lift and/or move up to 50 pounds
- Occasionally lift and/or move up to 100 pounds with assistance
Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The employee will predominantly work inside but will occasionally be exposed to outdoor weather conditions. They may also be exposed to moving mechanical parts, high places, toxic chemicals, risk of electrical shock, explosives, and vibration. The noise level is usually moderate.
Pay
The good faith estimate for this role is between $16.40 USD and $17.75 USD per hour for a new team member. The rate offered depends on factors such as geographic location, experience, education, and skillsets.
Benefits
Advance Auto Parts offers a comprehensive health and wellness benefits program to support Team Members and their families. For more information, visit: Advance Auto Parts-Home.